Contact us

Contact Us via Chat and Leave Written Messages

You are welcome to contact us through the customer service chat system by clicking the orange button at the bottom of any page on our website.

The chat is staffed by representatives during the museum's operating hours and until one hour before closing. Outside operating hours, you can leave a written message with your contact details, and our representatives will get back to you.

For a quicker and more comprehensive response, please provide as many details as possible regarding your inquiry.

Contact Us via the Call Center

You can contact us by phone at 04-8614444 during the call center’s operating hours. It is not possible to leave a voicemail. On days when the museum is closed, the call center is also closed.

Call Center Operating Hours on Museum Open Days

Contact Us via Email

Customer Service: [email protected]

Educational groups, children’s groups: [email protected]

Events, adult groups, birthday parties: [email protected]

Museum Address: 25 Shmaryahu Levin Street, Haifa, ZIP Code: 3144801